Xfi advanced security is currently unavailable The only thing the Xfi app shows is account information. While that sounds good Jan 9, 2019 · Xfinity xFi Advanced Security will be available in Q1 2019 to any Comcast customer with an xFi Gateway, which today includes more than 15 million homes, for $5. This tool provides instant insights, helping you to troubleshoot access issues, verify a site's reputation, and protect yourself from potential online threats. Xfinity xFi Advanced Security delivers a smarter, more personalized security solution for your home network. Sep 11, 2024 · TL;DR: The Xfi Complete is a comprehensive internet package offered by Comcast, which provides customers with unlimited data, advanced security, and a complete home coverage guarantee, all rolled into one. wmsports. S I am also seeing xFI advanced security is unavailable right now. Xfinity WiFi Gateways and Routers are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control, and speed for the ultimate connected experience. WiFi help information, which provides tips on how to position your gateway for optimal speed and coverage. Also, the xFi Advanced Security is disabled. It’s not technically a VPN in the traditional sense, but it offers network-level security. You can disable the Advanced Security feature in xFi by navigating to More and selecting My Services. Now, let’s dive deeper. Apr 9, 2020 · Try disabling the Xfi Advanced Security feature as a work-around for now and see. Mar 12, 2025 · Learn more about iCloud Private Relay. From here, select Disable under xFi Advanced Security and follow the on-screen prompts. Then I checked my Xfinity app and found that my Advanced Security is showing "Hang on while we make your changes to Advanced Security. While most xFi Gateways are compatible with xFi, it’s important to note that an older model, the Cisco DPC3939, lacks support for certain advanced xFi features like Advanced Security. I don't know how to make to xFi stop blocking it. How do I check on a PC instead? Feb 13, 2020 · Starting on or about 6/23, xFi Advanced Security has been erroneously blocking content from some URLs in the googleprod. ) ANSWERED: What is Advanced Security on the Go? Advanced Security on the go: Is available to xFi Complete customers through the Xfinity app. Which does fix the issue. Choose Xfinity X1 or Xfinity Flex to watch and stream your favorite movies, shows and live entertainment when and where you want! Advanced Security Having trouble accessing any websites using a compatible xFi Gateway. The package includes Xfinity’s advanced xFi gateway and xFi pod, which boost Wi-Fi reach and speeds around your entire place – you can say goodbye to Wi-Fi dead zones and weak signals. estadio. Users who have installed and enabled the xFi Advanced Security feature for their Xfinity internet service will often find that it is blocking the connections for their Remote Access. Identity Theft Your personal information was used by Comcast without your authorization. Can anyone explain advanced vs basic bridge mode on an xfinity modem? Because Comcast support definitely cannot. Apr 24, 2024 · I want to disable advanced security, or at the very least verify that it's off because I cannot tell either way; the app is so unclear. We are the right place to go for help with this. Jan 8, 2019 · The $5. Xfinity xFi helps its users to manage their home Wi-Fi network easily with a personalized experience. Peace of Mind: Knowing that a feature is actively working to safeguard your online world can provide significant peace of mind. Boost devices, extend your Wi-Fi range, and stay online with cellular back up! Aug 7, 2023 · 1) Symptom: - In the xfinity app you can't see a Wifi panel or other advanced options - In the xfinity app, you can't manage/change Wifi or other advanced options - When you login to the model directly (via 10. The Digital Guardian for Your Smart Devices Here’s a fun fact: an average home today Our URL Block Status Checker is a simple yet powerful web tool designed to help you determine if a specific URL is currently blocked or flagged as unsafe by various security systems and blacklists. Also for: Xfi advanced gateway. May 27, 2025 · Considering an Xfinity internet upgrade? Explore xFi Complete for unlimited data, included modem, advanced security, and comprehensive Wi-Fi management. Jan 8, 2020 · Comcast is making it possible for all eligible xFi customers to bring a new level of protection to their connected home devices by making xFi Advanced Security available at no additional cost. General features of our latest devices, the Xfinity WiFi Gateway and Routers, include: Secure wireless home network with Xfinity Advanced Security Secondary Xfinity Hotspot network Exclusive The xFi Advanced Security service protects all of the devices in a customer's home that are connected to the Xfinity Advanced Gateway with no set-up required, other than turning the device on. Tap to see risk". Need Help? Find Solutions, share knowledge and get answers from customers and experts. It's possible to disable the security on their modem? I am told I can't get the unlimited data @ $30/mo unless I either have my own modem or switch to Xfi. Xfinity xFi Advantages Seamless Setup in Minutes Jul 29, 2025 · XFINITY / COMCAST ️ XB3 (Cisco DPC3941T - Firewall setting must be set to medium or low and xFi Advanced Security must be disabled) ️ XB3 (Arris TG1682G - xFi Advanced Security must be disabled) ️ XB6 (Technicolor CGM4140COM - xFi Advanced Security must be disabled. Sep 15, 2021 · However, there are limitations to using Bridge mode. I have HP CP1025 plugged into Comcast router but PC shows not connected, although Comcast shows it's available on Apr 11, 2025 · Unlike standalone security solutions that might only protect specific devices, xFi Advanced Security works at the network level, providing protection for all connected devices – including those that typically can't run security software, like smart TVs, thermostats, doorbell cameras, and other IoT gadgets. From computers and mobile phones to home security cameras and smart thermostats, Advanced Security protects all of your connected devices for added peace of mind. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything; https://www. Dec 5, 2020 · The big plus of using Comcast’s xFi Advanced Security is that it runs on the xFi gateway, above, and not on your computer. Aug 5, 2025 · What is xFi Complete? x-Fi Complete is an optional upgrade to the standard Xfinity Internet plan. Locked post. The featured can be turned on or off using the instructions above. I was trying to understand what "Xfi Advanced Security" is when I found this thread. outcomes. Jun 25, 2019 · Xfinity xFi Advanced Security delivers a smarter, more personalized security solution for your home network. What You Get with XFi Complete XFi Complete comes with: A special Wi-Fi router (called a gateway) Unlimited data Network security Parental controls Tools to manage your Wi-Fi All these things work together to give you better internet at home. It is designed to meet the demands of modern households that want more than just the bare necessities. Stream, work, game, and learn with Xfinity Internet today! May 14, 2023 · Almost everyday I receive this alert on my phone: "xFi Advanced Security blocked a security risk on a device, but additional action is needed. Disabling xFi Advanced Security for Comcast Xfinity For users who have Comcast Xfinity as their Internet Service Provider (ISP) and are leasing a modem from Comcast, there is a security option you need to turn off in order to download any media from the Video Platform. Is it just me, is it an app issue, or is this a more widespread issue? Feb 27, 2025 · Anyways I have Comcast/Xfinity as my internet provider and there is an option with them to turn on or turn off advanced security feature which basically acts like an additional level of protection through the router, filtering threats to all the devices that are connected to the network. Aug 24, 2021 · Hello @ user_be7c5e, thank you for reaching out to us! At the beginning of this year, we made xFi Advanced Security available to our 20 million customers with xFi Gateways for free. com/support/articles/using-xfinity-xfi-advanced-security I'm trying to access to this website "www. Dec 12, 2023 · With some of the recent updates to xFi Advanced security, when connected via WiFi and attempting to connect to the admin tool, there will be limited functionality. xFi Advanced Security helps you avoid accidentally visiting high-risk sites or downloading dangerous files. " Clicking on it shows "Turning on Advanced Security". Has anyone else Jan 11, 2019 · Comcast (CMCSA) launches digital security service, Xfinity xFi Advanced Security, to protect users' connected devices. Advanced Security What is xFi Advanced Security? xFi Advanced Security helps you avoid accidentally visiting high-risk sites or downloading dangerous files What are we to do in 2021 when Xfinity provided Norton stops working/updating? How can XFi protect us when it doesn't work as a MiTM? All XFi can see are encrypted TLS connections unlike Norton which runs as an agent on the client and can inspect binaries, memory etc as malware, trojans, and viruses are written to disk and/or executed. Xfinity xFi Advanced Security alerts you of suspicious activity on your home WiFi network. It guarantees peace of mind, ease of use, and consistent performance throughout all seasons of the Feb 3, 2024 · What is Xfinity xFi Complete? Xfinity xFi Complete is a comprehensive internet and WiFi solution offered by Xfinity, designed to provide users with a seamless and reliable online experience. 8K 5 0 6 Responses Oldest First Selected Oldest First Accepted Solution N Mar 10, 2022 · Expanding upon the capability of xFi Advanced Security, which has blocked billions of cyber threats from attacking customer devices in the home, xFi Complete customers will now also receive cybersecurity protection for their mobile devices outside of the home at no additional cost. I assume this is part of the learning curve for the machine learning model that powers xFi Advanced Security. I have my own modem and do not have xFi installed, looks like advanced security is now enabled by default even without it installed. Jan 1, 2022 · I’ve followed the FAQ instructions to disable xFi Advanced Security from within the Xfinity App. Feb 14, 2020 · Xfinity xFi Advanced Security, a new artificial-intelligence-powered service monitors, blocks and informs customers of online threats to connected devices, Jan 16, 2019 · Available to 15 million Homes, Xfinity xFi Advanced Security monitors, blocks and informs customers of online threats Oct 4, 2025 · Xfinity xFi Review Overview For 2025, Xfinity xFi brings high-speed connectivity with cutting-edge security features in the form of a complete internet plan xFi Complete. xfinity. ” When I go to the Security tab it says Advanced Security is not on and asks if I’d like to turn it on. From laptops and mobile phones, to Jan 6, 2020 · Today Comcast announced that its next-generation xFi Advanced Gateway, its first device capable of delivering true multi-gigabit speeds, will begin rolling out to customers in the coming months. The Verdict on Value and Performance Jul 18, 2022 · Try disabling the Xfi Advanced Security feature as a work-around for now and see. We are having issues exclusively with our users who have Comcast/Xfinity home internet. Does disabling Xfinity's "Advanced Security" help? From the troubleshooting guide: Xfinity xFi Advanced Security Users who have installed and enabled the xFi Advanced Security feature for their Xfinity internet service will often find that it is blocking the connections for their Remote Access. Jan 3, 2019 · Xfinity xFi Advanced Security delivers a smarter, more personalized security solution for your home network. Aug 19, 2025 · Although tools like Advanced Security offer some protection, they do not stop tracking at the network level. Think of it more as a robust firewall and intrusion detection system. , but when I try to go online on the phone I get a message saying the internet is unavailable with my current security settings. HomeNetworking is a place where anyone can ask for help with their home or small office network. Nov 2, 2020 · It is not clear to me how “xFi Advanced Security” fits into an overall security design. Choose Xfinity xFi Complete to stay connected at home with wall-to-wall WiFi coverage, Advanced Security, and the latest technology & equipment. Advanced Security is available at no cost to Xfinity Internet subscribers who rent a compatible xFi Gateway. xFi Advanced gateway pdf manual download. You are always able to turn off the xFi advanced security feature. Please help me. Sep 10, 2021 · By default, the cable modems from Comcast have Xfi Advanced security-enabled which is a layer 3 URL blocker. io". Great question! xFi Advanced Security helps prevent you from accidentally accessing risky sites, blocks remote access to smart devices from known dangerous sources, and monitors network activity in real time to detect when devices are behaving in unusual ways that could indicate a security risk. It is a user favorite with its unlimited data, WiFi 6 technology and xFi Pods included to cover larger homes with many devices. They only started working after turning Xfi Advanced security off but so far they are working still 7 hours after enabling it. Dec 15, 2023 · Good Evening @Not_ and all on this thread affected by Xfi Advanced Security being greyed out and/or unavailable on your devices, we do thank you so much for taking the time and letting us know what's going on. Apr 25, 2025 · xFi Complete is an enhanced WiFi service from Xfinity that includes whole-home coverage with xFi Pods (if needed), unlimited data, advanced network security, and access to the latest gateway equipment. Sep 11, 2024 · TL;DR: xFi Complete is Comcast’s premium home WiFi offering that provides unlimited data, the most WiFi coverage with the xFi Gateway and xFi Pods, and advanced security for all devices connected to your home network. The first is free advanced cybersecurity to protect your home. xFi Advanced Security provides cybersecurity protection at the gateway level, protecting not only the devices that have screens but all the connected devices in your home. It also monitors your connected devices to identify unusual device activity and prevent unauthorized access attempts, alerting you every time there’s a security risk and suggesting steps you can take to keep your home Sep 3, 2024 · Xfinity Gateway Models xFi Advanced Gateway (XB8) The new xFi Advanced Gateway is your home’s supersonic WiFi haven, powers multi-gig speeds, and can handle hundreds of devices simultaneously. To do this, iCloud Private Relay may cause traffic from an Apple device connected to an xFi Gateway to bypass the technology that powers certain xFi features. Jan 6, 2020 · Comcast announced today that xFi Advanced Security, a feature that automatically protects devices from online threats, will be included free for customers who lease an xFi gateway. Network Abuse Experiencing online harassment or issues with network security. At the beginning of this year, we made xFi Advanced Security available to our 20 million customers with xFi Gateways for free. The comprehensive nature of xFi Complete shines through with the meticulously designed Gateway, delivering a wide-reaching and consistent internet experience while offering a secured environment with advanced security measures and parental controls. It stays off until I get a notification every day at midnight that it’s been turned on again. Feb 22, 2024 · Try disabling the Xfi Advanced Security feature as a work-around for now and see. Best of all—Advanced Security is free when you get the xFi Gateway Advanced Security on the go provides safe browsing and data protection for mobile devices when customers are connected to an unsecured WiFi network away from their home network. Apr 29, 2025 · Being able to share only one or some (but not all) of your libraries when setting up a share Xfinity xFi Advanced Security Users who have installed and enabled the xFi Advanced Security feature for their Xfinity internet service will often find that it is blocking the connections for their Remote Access. We are giving away xFi Advanced Security, a feature that automatically protects devices from online threats, for free to customers using our xFi gateway Jun 1, 2020 · OMG - When will Comcast just pull xFi Advanced Security until they get it right OR at least provide the ability for customers having problems to find out why their websites are being blocked AND how to corrrect the problem. Mar 14, 2022 · Comcast has added new security features to its Xfinity internet service for customers that subscribe to the company’s premium Wi-Fi offering known as xFi. Xfinity is designed to deliver enhanced and optimum internet coverage and also provides multiple Use this article to address FAQs about setting up Xfinity xFi to work with your devices. 11ax Add Xfinity Pro to your Xfinity Gateway to take control of your home internet. View and Download Comcast XFi Advanced user manual online. Question • Updated 5 years ago 2. Deliver three times the bandwidth for reliable connections, and with Advanced Security, it blocks billions of threats annually. Rebooting the router temporarily fixes the problem. Nov 6, 2020 · A: The xFi Advanced Security software is a firewall program that Comcast said will protect all the devices on your home network rather than just computers or cellphones. I suspect it's on and do not want it that way, never asked fo Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. Advanced Security Have peace of mind for all your connected devices with xFi Advanced Security. We can access our URL via that IP fine, but the URL fails. Some patrons report that changes to their Xfinity settings have not taken effect until after rebooting their Xfinity gateway. Xfinity xFi Advanced Security is a feature integrated directly into your Xfinity gateway (modem/router combo). Disabling it removes that blanket protection Sep 1, 2021 · Try disabling the Xfi Advanced Security feature as a work-around for now and see. Sep 11, 2025 · Wrap Up! The xFi Complete system from Xfinity might be the ultimate solution to your home internet needs, offering high reliability, vast coverage, enhanced security, and no hidden expenses. We’re working to fix the issue and wil VitaminE commented 3 years ago to the conversation: 0 0 U Check out these FAQs about Advanced Security while using Xfinity xFi. How do I enable Advanced Security on the go? Advanced Nov 25, 2024 · 1. Mar 24, 2020 · Try disabling the Xfi Advanced Security feature as a workaround for now and see. 0. xFi advantage is a different service that is currently available in the central division that includes xFi Advanced Security among other things. We also welcome pretty much anything else related to small networks. Enjoy entertainment your way with great deals on Xfinity by Comcast. Nov 9, 2023 · The xFi Advanced Security dashboard provides a visual overview of connected devices, network activity, and potential security threats, allowing users to manage their home network efficiently and securely. Apr 13, 2021 · Something else worth noting is that I have re-enabled Xfi Advanced Security feature and my saved ssh and sftp connections that had stopped working after moving over to xfinity internet are now working again with Xfi Advanced Security turned on. 99 per month. Advanced Security on the go Advanced Security on the go provides safe browsing and data protection to your mobile devices when you’re on the go. But in the "Help Me Fix It", there a Mar 19, 2024 · Xfinity xFi deals and promotions Xfinity doesn’t currently offer any straight-up deals on xFi. Comcast xFi Advanced Gateway Wi-Fi Router is Matter, ZigBee and HomeKit supported. (Jeff Fusco / Comcast via AP Images) Mar 8, 2020 · After turning on advanced security I no longer have access to my network printer. The new features expand on xFi Advanced After hours on the phone with Cox, I can finally log onto the internet with my tablet, computer, etc. com" and its Android/iOS app but the xFi Advanced Security is blocking the api "sports-fed-api. From computers and mobile phones to home security cameras and smart thermostats, Advance Nov 25, 2024 · 1. It's buggy ! And there is currently no way for an end-user to whitelist anything; https://www. 1 admin/pw) 2) Solution Progression: - In the xfinity app attempt to (re)activate your modem. I’m not getting any real-time updates or anything, and I have tried daily to get it to show in the app with no success. The new feature also adds VPN encryption when connecting to unsecured WiFi. Email Abuse If you are receiving spam, harassing, phishing, or unwanted emails. Best of all—Advanced Security is free when you get the xFi Gateway. Jan 9, 2020 · To kick off 2020 Comcast made some announcements at CES 2020 to improve the Xfinity internet experience for customers in Washington state using our popular Xfinity xFi Platform. Prevent yourself from accidentally accessing risky sites, block remote access to smart devices from known dangerous sources and receive real-time monitoring and alerts when potential security risks are detected. May 21, 2022 · Try disabling the Xfi Advanced Security feature as a work-around for now and see. Jul 9, 2024 · I am sorry to learn about this experience. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything; To disable the Advanced Security feature in xFi, select the Account icon from the top-left corner of the Overview tab on the xFi app and then select xFi Advanced Security. I expect I will uninstall Norton and activate Defender. We would like to show you a description here but the site won’t allow us. Discover if its benefits align with your home's connectivity needs. No these are two different services. This feature is only available to xFi Complete customers. What is XFi Complete? XFi Complete is a package from Comcast that includes hardware, software, and services to improve your home internet. xFi Advanced Security is currently unavailable We're writing to let you know that xFi Advanced Security is currently unavailable. Why would this just be enabled? This has me very concerned for the security of my account, and also currently has me looking for another ISP to move over to. I did NOT enable this. When I click on View or Edit WiFi settings, it says: WiFi credential settings are currently unavailable We cannot display your network name and password because your device does not support this feature. xFi Advanced Security is a service that is $5. For example, you can’t use Xfinity xFi or xFi pods while in Bridge mode. It combines the benefits of xFi Gateway, xFi Pods, and xFi Advanced Security to offer advanced internet coverage and security features. Learn more about iCloud Private Relay. Because of the protection xFi Advanced Learn more about using Xfinity Advanced Security. xFi Advanced Security provides cybersecurity protection at the gatewa Nov 13, 2023 · XFI Advanced Security is currently being trialed in select markets to generate feedback and improve the system before releasing it more broadly. net may be malware. Protection is provided by Comcast’s network infrastructure. Jun 8, 2025 · If xFi advanced security detects abnormal communication patterns, or synchronization of corrupted/suspicious files, it is designed to contain and prevent that system from pulling or pushing that data in or out of the LAN. It’s a one-stop solution for those looking to get top-notch internet services without all the hassle. If you decide to downgrade from xFi Complete, Advanced Security on the go will be disabled on your device (s) and your Xfinity VPN profile won't work. Mar 28, 2020 · I've had people try to connect when I temporarily disabled Windows Defender Firewall, Java Platform SE binary can communicate to both private and public networks, I've temporarily disabled Advanced Security in the xFi app, I've had people try to connect via my IPv4:25565 and IPv6:25565, deleted and recreated the 25565 port forward, and none of I just figured this out today, but the "xFi advanced security" that Comcast recently forced on us, (the thing that keeps telling you it "blocked outside threats attempting to access your network" etc) blocks a lot of free VPN providers, and even some commercial ones' IPs. Advanced Security threat information, when xFi Advanced Security is enabled. Oct 4, 2024 · And once a virus is on your machine Xfinity xFi Advanced Security can’t remove it, for the following reasons: 1 – As stated above, Xfinity xFi Advanced Security isn’t an antivirus app so it won’t be able to remove any viruses that manage to make it onto your machine. Also see additional FAQs on devices, Xfinity Cameras, Tiles and more. 1 Gigabit 802. XFi Advanced Security automatically protects devices from online threats, and will now be included free for customers who lease an xFi gateway. How It’s . Do you currently have our xFi Complete service? If so, this includes our xFi Advanced Security. Sep 11, 2024 · Understanding xFi Advanced Security What’s In The Name? First things first, let’s decode the name. Sep 11, 2024 · Unpacking the Xfinity xFi Offering Xfinity xFi – What’s in the Box? Comprehensive Wi-Fi Coverage: One of its primary benefits is ensuring your entire home gets the Wi-Fi love it deserves. Device Management: Know who’s on your network How do I get Advanced Security on the go? Advanced Security on the go is available to all xFi Complete customers with a compatible mobile device (iOS 14 or later, Android 10 or later). Is there any other way to disable this invasive Advanced Security without having to install some privacy violating software on my router? Any help would be appreciated. Jul 3, 2025 · After upgrading to the XB8 gateway, I cannot manage my WiFi settings on the Xfinity App or account on the website. Parental Controls: Manage screen time and content with precision. The fix we’re telling users is to 1st allow to unblock the URL in the APP, then disable the service. I was suddenly unable to connect to any of the PPTP and L2TP/IPSEC vpn's that I sometimes use (about a dozen of them, ALL Mar 31, 2025 · A well known news website triggers a warning from xFi Advanced security : js. Sep 7, 2023 · I tried downloading the godawful app to disable advanced security but it looks like I need to install it on my modem before I can shut it off. 99 monthly xFi Advanced Security service 'automatically protects' any device connected to your home internet via the Xfinity Advanced Gateway, Comcast said. ADVANCED SECURITY Your Internet Essentials plan with xFi also comes with Advanced Security, a free, extra setting that helps protect your WiFi network and all of your devices at home. But in the past, we’ve seen the Xfinity xFi included for free with specific top-tier plans, so be sure to check out our Xfinity Deals page just in case. How to simplify your WiFi if your WiFi bands have separate names and passwords. Mar 11, 2023 · XFi Gateways and Xfinity Gateways are devices with multiple features that deliver Wi-Fi coverage, internet, voice connectivity, network security, and maintain the speed of the network connectivity. com domain (that I am accessing in the course of my work). When I go to the Overview tab it says the network is “online and secure. 99. Sep 4, 2021 · Am I correct in what I learned? xFi Advanced Security basically functions as a firewall. After a major Xfinity data breach in 2023 and growing privacy concerns, many users have turned to VPN Comcast options for better control. Any other thoughts? Norton Security Online will be unavailable soon xFi Advanced Security helps keep you protected Xfinity is dedicated to keeping your connection safe, secure, and private. 2 – Xfinity xFi Advanced Security doesn’t actually run on your Jun 11, 2020 · About this item WestNet Comcast XFINITY Arris XB6 xFi Advanced Gateway Modem TG3482G 802. Advanced Security helps protect your family and loved ones from bad websites, blocks strange sources, and sends you alerts right away when a threat pops up. New comments cannot be posted and votes cannot be cast. Sep 11, 2024 · The xFi Advanced Security is designed to evolve and adapt to these threats, offering you protection even when you’re unaware of the danger. Combined, you get an enhanced security layer specially designed for home networks. I need it disabled 24/7 and have to disable it after every time it’s re-enabled. Advanced Security blocks websites that are determined to be potentially dangerous. I am not sure if that affects anything. To disable the Advanced Security feature in xFi, select the Account icon from the top-left corner of the Overview tab on the xFi app and then select xFi Advanced Security. Learn more about Advanced Security Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Learn more about using Advanced Security on the go and who is eligible. “xFi” is essentially Comcast Xfinity’s branding for its Wi-Fi services and “Advanced Security” speaks for itself. Starting today I have recieved 35 threat messages that says Comcast has blocked malicious from C Jul 1, 2021 · To disable the Advanced Security feature in xFi, select the Account icon from the top-left corner of the Overview tab on the xFi app and then select xFi Advanced Security. Mar 24, 2021 · P. Jan 8, 2019 · Comcast taps CujoAI's IoT cloud protection service to protect any and all connected devices in your home via the new Xfinity xFi Advanced Security, using its Xfinity xFi gateways. Comcast today announced the national launch of Xfinity xFi Advanced Security, a new artificial-intelligence-powered service that monitors, blocks and informs customers of online threats to connected devices, and provides Aug 23, 2020 · Try disabling the Xfi Advanced Security feature as a work-around for now and see. Advanced Security Features: It’s like a bouncer for your internet, keeping threats out. It uses AI and machine-learning Apple’s release of iOS 15 and macOS Monterey includes a new Internet privacy service called iCloud Private Relay, which conceals a user’s IP address and geographic location from destination websites and services. My guess is it's some kind of network-layer problem in the router. Aug 6, 2022 · On August 1, 2022, Xfinity pushed out an update to the Xfi app and now, the Xfi app no longer displays Wifi network settings or information, which means there is no way to see or modify your Wifi network settings. Jan 6, 2020 · Comcast also announced that its xFi Advanced Cybersecurity, which offers additional security protections for your network, will be available to customers who lease an xFi gateway at no extra charge. Using xFi and Advanced Security Your Internet Essentials plan comes with the powerful and secure connection of Xfinity xFi, which lets you easily manage your in-home WiFi network and create an awesome connected home. Pinging the WAN interface of our firewall from their home network results in all of the packets being either dropped or they complain that the destination is unreachable. xFi AS does not provide client-based anti Aug 28, 2025 · Xfinity xFi Complete is designed to optimize your in-home Wi-Fi performance and safety. No question is too small, but please be sure to read the rules before asking for help. Hi there! Thanks for taking the time to reach out to us today. Unfortunately, the way that security service has been implemented means that it is not currently possible to specify any kind of lasting exception or exclusion to allow Plex Media Server to offer Remote Access Sep 2, 2025 · The Xfinity xFi Gateway is an advanced all-in-one internet device for your home network that offers better WiFi coverage, enhanced security, and more. 2. Best of all -- Jan 8, 2019 · Available to 15 million homes, Xfinity xFi Advanced Security monitors, blocks and informs customers of online threats and provides seamless protection. It's not exclusive to premium customers, international locations, or the company's headquarters. When I use a VPN I can access the sites just fine, they are being blocked by xFi advanced security. I’ve scanned the internet and researched via AI and there are no reports that this javas Aug 21, 2023 · I am unable to find the setting for Xfi Advanced Security on the Xfinity website after logging in. Nov 13, 2023 · please help! I am trying everything to turn advanced security setting on! Idk what is wrong! It just stays turned off! Xfinity xFi Advanced Security alerts you of suspicious activity on your home WiFi network, and helps you fix security issues that may come up. I received the below email on March 22. 11ax Docsis 3. See below for step-by-step instructions on how to enable this feature an Jul 4, 2025 · Disabling Xfinity xFi Advanced Security VPN This is the most common scenario. . com/support/articles/using-xfinity-xfi-advanced-security Control smart home devices Check your Advanced Security status Account tab Manage your Xfinity ID and password View and pay your bill Change your Xfinity plan Activate new devices Change your notification, security, and privacy settings Additional information Visit our Online Support Center to find common solutions. Please reach out to us if you need assistance. Archived post. Provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. For more information, see xFi Checked my account, and sure enough, Advanced Security was ON. The help documents I found require using the Xfi app on a smartphone. Information on setting parental control PINs to lock xFi on X1. It has been like that for more than a week now and I'm curious if setting up my ipv4 firewall to medium affected that or if its something else. It combines enhanced Wi-Fi hardware, full access to the xFi Gateway, advanced security features, and unlimited data—all bundled into a single monthly fee. com/support/articles/using-xfinity-xfi-advanced-security Dec 18, 2020 · Rick answers a reader's question about the need to use an antivirus app while also using Comcast's Xfinity xFi Advanced Security. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy seamless home automation with the Comcast Wi-Fi route. Jan 4, 2019 · PHILADELPHIA, PA Available to 15 million homes, Xfinity xFi Advanced Security monitors, blocks and informs customers of online threats and provides seamless protection. Advanced Security helps prevent customers from accidentally accessing risky sites, blocks remote access to smart devices from known dangerous sources and monitors network activity in real time to prevent security risks. Before you go and buy another router however, try disabling the Advanced Security setting on the xFi router first; a user elsewhere reported that worked for them. Note for customers with Apple devices: If you have Apple's iCloud Private Relay feature enabled, Advanced Security won’t work. To access these features, it is essential to have an Xfinity xFi Gateway provided by Xfinity. Jan 13, 2020 · I have a Seagate Harddrive attched to my Xfi that contains music for my Sonos system also connected. kpckhgn vfpatz bgc wlqh kukr nbwvl gsi odtqir rpqts mkhjfq hix qifdi fktibet cxqagm yhg